Magento POS is a system supporting transactions across a retail’s various points of sales. It indicates the ability to streamline both online and offline operations, which will provide you with a huge advantage. What is it? How it can enhance your retail management? Explore details in this article!
What is Magento POS?
Magento POS, also known as Magento point of sale system, is software that synchronizes data on sales, customers, orders, inventory management, purchase order management, and reports across your sales channels.
Thus, your online and offline stores can share data in real-time, smoothing your customers’ shopping experience. The happier they are, the more trust and loyalty your brand can gain, which is the main factor in your sales growth.
8 factors in choosing a suitable POS for Magento 2
There are many available POS for Magento in the market, which might be overwhelming. The following 8 factors can help you narrow down the choices by highlighting the important facets of a POS system/software for Magento.
1. Features
The first factor in choosing a POS system for your eCommerce business is the features you need and whether it offers them. Each industry might need specific functions; for example, an eCommerce store might prioritize barcode scanning, product bundling, and age verification. Hence, you should choose a POS system with features that match your Magento store’s needs.
Instead of jumping right into searching for a Magento point of sales and being overwhelmed by the influx of information, you should have the first filter – your needs and goals. Knowing what you need and want to achieve from a POS, you can manage your expectations better and have an easier decision-making process.
2. Integration
Integration is one of the most important factors in choosing a perfect POS. When your business scales up in the future, you need to integrate your POS with accounting or POS with ERP systems to sync data in one channel. Besides, the effectiveness of the integration process indicates the seamless data synchronization between your online and offline stores. As a result, it generates few mistakes and errors and ensures smooth customer’ shopping experiences.
3. Ease of Use
When opting for a POS for your Magento store, its ease of use is also under the spotlight. No matter how superior the POS’s features or how smooth the integration is, all the good things can crumble if it is too challenging to use its functionality.
If you need to train your team on the software with the learning curve, the problem can get bigger. It will take more time and effort for you to do research yourself and train them. Yet, it does not guarantee that your members understand everything. As a result, there might be many errors and mistakes in between.
That’s why an easy-to-use POS can save manpower and costs and enhance system productivity.
4. Cost
Your budget should never be absent from the decision-making table. Set the limit of the cost you are willing and able to pay for Magento POS software and the associated fees. Doing this will save you from the over-budget status!
It is crucial to check on the initial and ongoing fees the system requires. Some software asks for low initial fees to attract eCommerce stores, yet they have high monthly fees to maintain the system. Therefore, you should double-check these aspects and compare them to your budget limit.
5. Security
Ignoring security concerns means you put all the data of orders, inventory, and your customer’s payment information at risk. The data is exposed to the possibility of breaches and hacks. Therefore, choosing a secure POS system can keep your brand’s prestige and protect your customers’ valuable information.
Besides, having a POS system with high security can save you from cyberattacks that can disrupt operations, lead to fraud, and cause financial losses.
6. Payment Processing
eCommerce stores process everything online, including payment. It is the step that has a high probability of making you lose customers if the process does not work smoothly or shows errors indicating a data breach possibility. Thus, you need to make sure that the POS integrates with popular and secure payment processors.
7. Support
There might be some errors occurring after the integration, and you need continuing support from the POS system team. As a result, you should also consider the attitude of the support team, their expertise, and the support terms in the contract before making a decision.
8. Warranty and Refund
Warranty policies for Magento POS systems are also important factors in choosing a system. They cover all fees when hardware malfunctions or software glitches occur in a specific period. Thus, you can ensure that eCommerce business operations continue smoothly without significant delays or errors. In addition, refund policies can give you the chance to try all the features and functionalities of a system and get your money back if you are unsatisfied.
Which is the Best POS for Magento ?
There are many types of POS in the market that can meet your business needs. If you’re seeking a POS for Magento, you can consider some solutions such as Magestore POS, Lightspeed POS, Amasty, ACID, Webkul, etc.
Amasty, ACID POS, and Webkul are Magento POS extensions with basic features so it’s suitable for small and start-up businesses with limited budgets, however, it’s difficult to work with other software and you’ll get limited support from an extension provider. Lightspeed POS is a standalone POS that can integrate with many other eCommerce platforms, so it also works with Magento. However, you must pay more for transaction fees, and third-party integration services between Magento and POS.
Magestore POS is a smart choice for many Magento merchants of all sizes because it’s native to Magento and you don’t need to pay extra fees for Magento POS integration and transaction fees.
Conclusion
Magento POS offers undeniable benefits to your click-and-mortar business. It creates a unified information hub that better manages your inventory, sales, and orders and provides more optimal shopping experiences. We hope the eight factors above and our recommendation can ease your decision-making process and help you choose the most suitable POS system for your store. If you need to leverage your eCommerce store through conversion rate optimization, you can contact us for expert consultancy and tailored solutions.